Terms & Conditions of Service
Operating out of Linking Road & Hill Road Hub, Bandra West, Mumbai, Maharashtra 400050.
Acceptance of Terms
By browsing, accessing, or placing orders on vapeshopsinmumbai.com or interacting with our order helpline on WhatsApp (+91 70826 74286), you explicitly acknowledge and agree to comply with these Terms and Conditions. If you do not agree to these terms in full, please refrain from using this website or initiating order requests.
Strict 21+ Age Eligibility Requirement
You must be at least 21 years of age to purchase or view vaping products. By placing an order, you certify that you meet the statutory age requirement. Orders placed by or on behalf of minors are prohibited and will be cancelled without fulfillment. Delivery personnel reserve the right to verify government ID upon arrival.
100% Genuine Authenticity & QR Verification Guarantee
Every vaping device, pod mod kit, and imported e-liquid listed on our platform is guaranteed 100% original, brand new, and factory-sealed. We do not stock or distribute clone, duplicate, or refurbished hardware:
- Scratch QR Panels: All devices feature authentic security scratch panels to verify directly on the manufacturer portal.
- Inspection Before Payment: Customers are encouraged to inspect the factory seal at doorstep prior to completing UPI payment.
30-45 mins Express Mumbai Delivery Policy
We operate dedicated express delivery riders from our central retail hub at Linking Road & Hill Road Hub, Bandra West. Delivery estimates:
- Bandra West, Khar, Santa Cruz & Juhu: Dispatched immediately with typical arrival in 20 to 30 minutes.
- Andheri West, Lokhandwala, Oshiwara & Versova: Direct express dispatch within 25 to 35 minutes.
- South Mumbai (Colaba, Marine Drive, Worli & Lower Parel): Dispatched via Bandra-Worli Sea Link with arrival in 25 to 35 minutes.
- Powai Hiranandani, Thane West & Navi Mumbai (Vashi): Direct express delivery within 30 to 45 minutes.
- Delivery timeframes are subject to severe monsoon weather, peak traffic hours, or unforeseen road diversions, which will be communicated in advance via WhatsApp.
Payment Options & Order Cancellation
We accept Instant UPI (Google Pay, PhonePe, Paytm) and doorstep digital payments (UPI via Google Pay, PhonePe, and Paytm). Orders can be freely modified or cancelled prior to rider dispatch by messaging our helpline at +91 70826 74286. Due to health and hygiene standards, unsealed or opened consumable products cannot be returned after successful delivery.
Questions Regarding Store Terms
For any clarification regarding store policies, warranties, or delivery inquiries, reach out to our team:
Need immediate assistance with an order?
Contact our Mumbai customer support desk directly on WhatsApp.